What we do


Promoting the uptake of the Copernicus Service in Support to EU External Action
Feb 2018 - Jan 2020

The Copernicus Service in Support to EU External Action (SEA) constitutes a valuable decision support tool for actors dealing with crisis management and security abroad. The service is managed by the European Union Satellite Centre (SatCen) and has been fully operational since 2017.It provides users with rapid, on-demand geospatial information for the detection and monitoring of events or activities outside European borders that may have implications for European and global security. In this context, SatCen sought to raise awareness among its current users, as well as to promote the service to new, potential users. Evenflow led the corresponding User Uptake contract, helping SatCen by producing and executing a comprehensive communication strategy, along with a series of User Uptake Workshops.

Evenflow’s role

Our role in this contract was to support SatCen in its efforts to engage existing and potential users towards an increased adoption of the service. Specifically, we carried out the following tasks:

  • Developed a comprehensive communication strategy and action plan, coupled with supporting the systematic engagement of existing and potential users
  • Designed and delivered the dedicated website (since operated independently) alongside a host of innovative communication materials and tools
  • Organised a series of User Uptake workshops to engage potential users from across the continent
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